Update: May 26, 2020

COVID-19 Protocols Update

As of today (5/26/20) North Pole Veterinary Hospital is beginning to reopen our building to the public. We have markers inside the lobby to aide in maintaining social distancing. Please follow all posted signage as well as instructions from our Front Desk staff. Until at least June 1, 2020 masks that cover the mouth and nose will be required for all people inside.

You may now accompany your pet to their appointment as long as you are wearing a mask. To limit the total number of people inside we are asking you to only have 1 or 2 people come with your pet.

Curbside check-ins and services will continue to be available if you would prefer.

AirVet, our Telemedicine app, is also available. If you would like a visit with the DVM via telemedicine from the comfort of your home this is the option for you. Look for the AirVet button on our website, download, and call the office at 488-2335 and we will set up the appointment time.

If you have traveled recently out of state or are having any respiratory symptoms of illness please utilize our Curbside option or AirVet instead of coming inside the hospital.

Thank you North Pole Veterinary Family! As we proceed through the reopening we will remain vigilant as to State of Alaska and national guidance for proper protocols. We very much hope to continue to move toward a more normal operation. However, if we are advised to do so we will return to more restricted protocol.

Grooming Reopening

Grooming now has limited openings for small dogs. Please call to leave a message for Dee and the grooming shop and they will get back to you with scheduling information.

Alternatives to driving to the veterinary hospital

Food Delivery: Did you know that you can get Hills Science Diet food delivered directly to your door? The program is called Hills to Home. Please call our hospital at 488-2335 and we can get you started.

Prescription Delivery: Did you know there is an online pharmacy option to have your pet’s medication delivered directly to your door? Look for the VetSource logo on the website and order your pet’s medication from your couch. Call us if you need assistance to get started.

Telemedicine: Like many other veterinary hospitals we are teaming up with the great people at AirVet to be able to provide a telemedicine option. More information will come to your inbox in the coming days about how this will integrate with your pet’s onsite health care team. The app can be downloaded from your app store.